Name and contact details of the data controller as defined in Article 4 para. 7 of the GDPR
Company: Willach Pharmacy Solutions GmbH
Address: Stein 2, 53809 Ruppichteroth, Germany
Telephone: 0049 (0)2295 9208 0
Fax: 0049 (0)2295 9208 499
Data protection officer
Name: DSB Münster GmbH
Address: Martin-Luther-King-Weg 42-44, 48155 Münster, Germany
Security and protection of your personal data
We are committed to safeguarding the confidentiality of the personal data that you provide to us and to protecting your data from unauthorised access. We apply the utmost care and the latest security standards to guarantee maximum protection of your personal data.
As a private company we are subject to the provisions of the European General Data Protection Regulation (GDPR) and of the German Federal Data Protection Act (BDSG). We have put in place technical and organisational measures to guarantee that we and our external service providers adhere to data protection rules.
1. Personal data
"Personal data" means any information relating to an identified or identifiable natural person (hereinafter "data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
"Processing'" means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
3. Restriction of processing
"Restriction of processing" means the marking of stored personal data with the aim of limiting their processing in the future.
"Profiling" means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
"Pseudonymisation" means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
6. Filing system
"Filing system" means any structured set of personal data which are accessible according to specific criteria, whether centralised, decentralised or dispersed on a functional or geographical basis.
"Controller" means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
"Processor' means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
"Recipient" means a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing;
10. Third party
"Third party" means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
"Consent" of the data subject means any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
Lawfulness of processing
The processing of personal data shall be lawful only if there is a lawful basis for that processing. In accordance with Article 6 para. 1(a) to (f) of the GDPR, the lawful basis for processing may include the following in particular:
Information on the collection of personal data
(1) The following information concerns the collection of personal data during use of our website. Personal data includes, for example, name, address, e-mail addresses and user behaviour.
(2) If you contact us via e-mail or using a contact form, we will save the data that you provide (your e-mail address, and your name and your telephone number where applicable) in order to answer your questions.
Collection of personal data during a visit to our website
If you simply visit our website to obtain information, in other words if you do not register or otherwise provide us with any information, we will only collect the personal data that your browser sends to our server. If you wish to view our website, we will collect the following data that are required by us for technical reasons in order to display our website to you and to guarantee that it is stable and secure (lawful basis is Article 6, para. 1(f) of the GDPR):
– IP address
– Date and time of request
– Time zone difference compared with Greenwich Mean Time (GMT)
– Content of request (specific page)
– Access status/HTTP status code
– Data volume transmitted
– Website from which request originates
– Operating system and its user interface
– Browser software language and version.
(1) In addition to the data referred to above, we will store cookies on your computer when you use our website. Cookies are small text files that your browser automatically saves on your computer, enabling the party that placed the cookie there to obtain certain information about your visit. Cookies cannot run programs on your computer or infect it with a virus. They are used to make web pages more user-friendly and more effective.
(2) This website uses the following types of cookie, the scope and functioning of which are detailed below:
– Transient cookies (see a.)
– Persistent cookies (see b.)
Our offering is generally intended for adults. Under-18s should not provide us with any personal data without the consent of a parent or guardian.
Rights of the data subject
(1) Withdrawal of consent
Where the processing of personal data is based on consent, you may withdraw your consent at any time. Your withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
You may contact us at any time in order to exercise your right to withdraw consent.
(2) Right to confirmation
You have the right to request confirmation from the controller that personal data about you is being processed. You may obtain confirmation at any time using the contact details provided above.
(3) Right of access
Where personal data are being processed, you may request access to that personal data and to the following information at any time:
Where personal data are transferred to a third country or to an international organisation, you have the right to be informed of the appropriate safeguards pursuant to Article 46 of the GDPR relating to the transfer. We shall provide a copy of the personal data undergoing processing. For any further copies requested by you, we may charge a reasonable fee based on administrative costs. Where you make the request by electronic means, and unless otherwise requested, the information shall be provided in a commonly used electronic form. The right to obtain a copy referred to in paragraph 3 shall not adversely affect the rights and freedoms of others.
(4) Right to rectification
You have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the
processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
(5) Right to erasure ("right to be forgotten")
You have the right to obtain from the controller the erasure of personal data concerning you without undue delay and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies:
Where the controller has made the personal data public and is obliged pursuant to paragraph 1 to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copy or replication of, those personal data.
The right to erasure ("right to be forgotten") shall not apply to the extent that processing is necessary:
(6) Right to restriction of processing
You have the right to obtain from the controller restriction of processing where one of the following applies:
Where processing has been restricted as detailed above, such personal data shall, with the exception of storage, only be processed with the data subject's consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.
In order to exercise the right to have processing restricted, the data subject may contact us at any time using the contact details given above.
(7) Right to data portability
You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and you have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where:
In exercising your right to data portability pursuant to paragraph 1, you have the right to have the personal data transmitted directly from one controller to another, where technically feasible. The exercise of the right to data portability shall be without prejudice to the right to erasure ("right to be forgotten") That right shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
(8) Right to object
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6 para. 1 of the GDPR, including profiling based on those provisions. The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.
Where personal data are processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. Where you object to processing for direct marketing purposes, your personal data shall no longer be processed for such purposes.
In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, you may exercise your right to object by automated means using technical specifications.
Where personal data are processed for scientific or historical research purposes or statistical purposes pursuant to Article 89 para. 1 of the GDPR, you, on grounds relating to your particular situation, shall have the right to object to processing of your personal data, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
You may exercise this right to object at any time by contacting the respective controller.
(9) Automated individual decision-making, including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This shall not apply if the decision:
The data controller shall implement suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and to contest the decision.
You may exercise this right at any time by contacting the respective controller.
(10) Right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy, you also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of your personal data infringes the Regulation.
(11) Right to an effective judicial remedy
Without prejudice to any available administrative or non-judicial remedy, including the right to lodge a complaint with a supervisory authority pursuant to Article 77 of the GDPR, you have the right to an effective judicial remedy where you consider that your rights under the Regulation have been infringed as a result of the processing of your personal data in non-compliance with the Regulation.
Use of Google Analytics
(2) The IP address sent from your browser in relation to the use of Google Analytics is not combined with the other data held by Google.
(3) You can change the settings in your browser software to prevent cookies from being installed. However, please note that if you disable cookies you might not be able to use all of the website functions in full. You may also stop the data produced by the cookie and relating to your use of the website (including your IP address) from being sent to and processed by Google by downloading and installing the browser add-on available at the following link:
(4) This website uses Google Analytics with the „_anonymizeIp()" extension. This means that IP addresses are abbreviated before being further processed, excluding the possibility of them being directly linked to an individual. Where a link to you can be established from the data collected about you, this link will be immediately excluded and the personal data will be erased without delay.
(5) We use Google Analytics in order to analyse use of and make regular improvements to our website. Using the statistics obtained in this way, we are able to improve our offering and make it more attractive to you as the user. In exceptional cases in which personal data are transferred to the USA, Google is subject to the EU-US Privacy Shield: https://www.privacyshield.gov/EU-US-Framework. The lawful basis for the use of Google Analytics is Article 6 para. 1(f) of the GDPR.
(6) Information from the third-party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, fax: +353 (1) 436 1001.
(7) This website also uses Google Analytics for cross-device tracking of user flows via one user ID. You can disable this cross-device analysis in your user account under My data, personal data.
Use of Matomo (formerly Piwik)
(1) This website uses the web analytics platform Matomo in order to analyse use of and make regular improvements to our website. Using the statistics from Matomo, we are able to improve our offering and make it more attractive to you as the user. The lawful basis for the use of Matomo is Article 6 para. 1(f) of the GDPR.
(2) Cookies are stored on your computer for the purposes of this evaluation. The controller only saves the information collected in this way on its server in Germany. If you do not wish this evaluation to be carried out you may adjust your settings so that any cookies are deleted and no cookies are saved in future. Please note that if you disable cookies in this way you might not be able to use all our website's features in full. To stop cookies from being stored on your computer you need to adjust your browser settings. You can stop the use of Matomo by unchecking the following option and enabling the opt-out plug-in: [Matomo iFrame].
(3) This website uses Matomo with the "AnonymizeIP" extension. This means that IP addresses are abbreviated before being further processed, excluding the possibility of them being directly linked to an individual. The IP address transmitted via Matomo from your browser is not merged with any other data collected by us.
Integration of Google Maps
(1) We use Google Maps on this website. This enables us to show you interactive maps directly on the website and means that you can make easy use of the map function.