One in five Australian pharmacy dispensaries now designed and equipped by Willach
Burwood, VIC, October 27th, 2017
Willach Pharmacy Solutions designed and equipped dispensaries are shaping the workflow in more than 1,000 pharmacies across Australia as businesses search for greater efficiencies and ...
Willach experiences assist China Life
Melbourne, VIC, July 3rd, 2017
China Life Insurance (Group), the largest insurance company in mainland China, has drawn on the experiences of Willach Pharmacy Solutions in implementing innovative organisational change, inviting ...
German premium compounding systems manufacturer SAMIX partners with Willach Australia
Burwood, VIC, June 21st, 2017
Willach Pharmacy Solutions has joined forces with German compounding systems manufacturer SAMIX to distribute its range of premium compounding systems and consumables to Australian pharmacy customers ...
Willach partners with Propell Health to offer iHealth range
Burwood, VIC, May 16th, 2017
Willach Australia has partnered with Propell Health to offer their extensive range of iHealth products on Willach's Online Shop.
The partnership will make ordering these products easier for ...
Pharmacist wins AUD10,000 at APP thanks to Willach
Knox, VIC, April 18th, 2017
A Victorian pharmacist at Terry White Chemist Knox has won $10,000 cold hard cash, simply by entering Willach's lucky USB competition at the 2017 Australian Pharmacy Professional (APP) Conference. ...
Willach Pharmacy Solutions Launches Online Shop
Burwood, VIC, March 15th, 2017
Willach Australia is pleased to announce the launch of its new online shop, providing customers fast and easy access to an extensive range of Willach's products.
Product accessories as well as a ...
Willach Design Studio Live at APP
Burwood, VIC, February 14th, 2017
Does your dispensary layout facilitate interaction between your pharmacists and customers?Maximise space and efficiencies, resulting in better business performance?Make it easy for you to manage your ...
Willach’s customer support team continues to grow
Burwood, VIC, January 23rd, 2017
Willach has hired a new Dispensary Solutions Trainer, as part of its ongoing commitment to providing the best possible service and support to customers across the country.
Emma Switzer, a former ...
Willach pulls out all stops for Priceline Pharmacy Glenorchy
Glenorchy, TAS, January 17th, 2017
The Willach team pulled out all the stops for a Tasmanian customer late last year, when a freight company irreparably damaged its CONSIS robot delivery.
The CONSIS B2 unit left Willach's Melbourne ...
Willach welcomes second Consulting Pharmacist
Burwood, VIC, January 16th, 2017
Willach – the Australian market leader in pharmacy dispensary solutions – has welcomed a second Consulting Pharmacist to its growing team.
And who better to take on the role than someone who has ...
Minfos and Willach introduce a complete dispense and POS integration
Melbourne, VIC, November 11th, 2016
Minfos and Willach have delivered a seamless and comprehensive dispense and POS integration for the CONSIS robot.
The pilot site has been running successfully since October and further rollout plans ...
Dual demand for automation drives Willach strategy
Melbourne, VIC, October 25th, 2016
Willach Australia has launched a new sales strategy to cater to growing demand for dispense automation at both ends of the Australian pharmacy market.
The company is recording extremely strong sales ...
Willach congratulates world leading Health Destination program
Melbourne, VIC, August 31st, 2016
Willach Australia has extended its congratulations to the Pharmaceutical Society of Australia (PSA), after its Health Destination Pharmacy program was honoured with an international award.
Rental option to make automation more accessible
Melbourne, VIC, August 29th, 2016
Willach Australia has concluded negotiations with financial services providers, which will enable Australian pharmacies to rent a complete CONSIS automated solution.
The new rental program came about ...
Willach goes beyond borders for customer service
Adelaide, SA, August 8th, 2016
An overnight drive from Melbourne to Adelaide in the middle of winter – that's how far Willach will go for its customers.
The company further proved its commitment to customer service recently, ...
Willach lends expertise to Chemmart concept store
Melbourne, VIC, July 19th, 2016
Willach has lent its design expertise to Chemmart's concept store in Hawthorn, helping the community pharmacy brand take forward dispensing to new heights.
A key advisor from early on, Willach ...
Willach welcomes new WA-based consultant
Perth, WA, May 9th, 2016
With the number of Willach solutions installed in Western Australian pharmacies growing steadily, it's only fitting that a Willach consultant be WA-based.
Simon Skruzny began his career at Willach in ...
Momentum keeps building for Willach
Burwood, VIC, May 9th, 2016
The first quarter of 2016 has continued the momentum built through the previous year for Willach, Australia's market leader in pharmacy dispensary solutions.
Despite the period traditionally being a ...
Willach invests in $500,000 training facility
Burwood, VIC, November 30th, 2015
Australia's market leader in pharmacy dispensary solutions has opened the doors to its new $500,000 training facility in Burwood, east of Melbourne.
The 1000sqm site is more than double the size of ...
Willach on track for bumper year ahead
Gold Coast, April 14th, 2015
Australia's market leader in pharmacy dispensary solutions continues to prosper, reporting a record number of expressions of interest at APP this year.
On the back of a busy year in 2014, which saw ...
Pharmacy 777 signs on for more CONSIS solutions
Perth, August 27th, 2014
Pharmacy 777 has expanded its partnership with dispensary solutions leader Willach by signing up for a further four CONSIS robots.
This follows the successful integration of Willach's dispensary ...
Rx Management Group schedule 3 more CONSIS Robots
Sydney, August 15th, 2014
Annie Gant from Michel Warrens PR Agency recently spoke with Sarah McInerney, Pharmacists and Professional Services Manager at Sydney based Rx Management, about her experience with Australia's ...
Tasmania welcomes first CONSIS in community pharmacy
Devonport (TAS), July 30th, 2014
Valley Road Chemmart Pharmacy in Tasmania has installed the State's first Willach CONSIS in community pharmacy.
Pharmacy owner Susan Lee said the decision to trade in a Willach round shelf for a ...
Willach celebrates 500th pharmacy solution in Australia
Melbourne, May 6th, 2014
Willach has further cemented its position as Australia's market leader in dispensary solutions with the installation of its 500th pharmacy solution.
The milestone installation was revealed at the ...
Willach predicting further success following APP
Gold Coast, March 15th, 2014
Willach is predicting it further consolidation of its position as Australia's market leader in dispensary solutions following a successful APP2014.
Managing Director John Koot was joined on the Gold ...
From adversity to award-winning: a look inside the Abbey Pharmacy in Rotherham, UK
Melbourne, February 18th, 2014
It's the call no business owner wants to receive: In December 2011 Andrew and Sally Porter were woken in the middle of the night by a phone call informing them their pharmacy had been damaged by fire ...
CONSIS B4 - An Australian First
Melbourne, January 28th, 2014
Pharmacy solutions leader Willach has partnered with pharmacy owners Janet and Terry Murphy to install the first CONSIS B4 robotic dispenser in Australia.
While the B4 is very popular in Europe for ...
Rhonda White backs CONSIS technology as future of pharmacy
Gold Coast, December 3rd, 2013
Pharmacy industry expert Rhonda White has backed automated dispensing technology as a key component in assisting pharmacies to mitigate current and future industry challenges.
According to Mrs White, ...
Refurbishing for a reason
Melbourne, July 10th, 2013
Willach's Marta Stybowski talks about reinventing the dispensary in Retail Pharmacy's refurbishing feature.
Read the article in the July 2013 edition of Retail Pharmacy magazine here.
What makes a winning formula?
Melbourne, July 2nd, 2013
Three past Pharmacy of the Year winners talk about what they're doing to negotiate challenges, stay ahead and differentiate their business from competitors.
Read the article in the July 2013 edition ...
Dispensary design and customer interaction
Melbourne, April 16th, 2013
Today, perhaps more than ever, it is vital to deliver personalised customer service. But how do you ensure your pharmacy set up is conductive to customer interaction?
Read the article in the April ...
White Retail Group invests in CONSIS technology
Melbourne, March 20th, 2013
White Retail Group, through its business services to pharmacies, has recommended the integration of CONSIS robots into six Terry White Chemists sites. The integration will take place over the next 12 ...
Dispensary refit makes all the difference at Salisbury National Pharmacies
Melbourne, January 13th, 2013
National Pharmacies Salisbury store is celebrating the installation of Willach's 100th CONSIS robot in Australia
From humble beginnings as a single dispensary in the Adelaide CBD in 1911, National ...
Automation milestone as Willach installs 100th CONSIS
Melbourne, October 20th, 2012
Pharmacy solutions leader Willach is celebrating a major milestone, having just installed its 100th CONSIS automated robotic dispenser in Australia.
The 100th CONSIS robot was installed this month at ...
Pharmacy Leaders Q&A
Melbourne, August 5th, 2012
Retail Pharmacy speaks to Willach Australia Managing Director John Koot.
John KootWhat was your first job?My first job was a trainee store manager at Woolworths. I spent two years working in numerous ...
Willach CONSIS robots in Retail Pharmacy magazine
Melbourne, July 8th, 2012
Retail Pharmacy profiles CONSIS robots.
Investing in a dispensary robot is a major decision for any pharmacy, but alongside improving dispensing efficiency and accuracy, automated technology gives ...
The 80/20 Rule – achieving 100% efficiency in your dispensary
Melbourne, June 10th, 2012
The Willach design concept is largely based on providing compact storage and fast delivery of drugs in order to maximise operational efficiency. We have adopted this approach by identifying the ...
Willach appoints John Koot as Australian Managing Director
Melbourne, June 4th, 2012
Pharmacy solutions leader Willach has today announced the appointment of John Koot as Managing Director of its Australian operations as part of aggressive new growth plans for the company.Mr Koot ...
Transform your business in 2012 with the “Pharmacy Triangle”
Melbourne, March 20th, 2012
Investing time in rethinking the workflow in your dispensary, to return the pharmacist to the front of the store, is good business, says Maja Grosspietch of Willach.
2011 brought with it a raft of ...
Robot at Martin's Chemist always gets it right
Melbourne, February 2nd, 2012
PHARMACY OF THE YEAR 2012
Robo-chemistRobot at Martin's Chemist always gets it right
Martin's Chemist at St Marys Village has a new employee - of the robotic kind. Te chemist has recently invested in ...
Melbourne, September 15th, 2011
The dispensary has always been the hub of a good Pharmacy and, as the industry moves towards the provision of professional services, a well-designed dispensary that can put the pharmacists in direct ...
A half million dollar marvel helps out in winning style...
Melbourne, September 15th, 2011
The latest addition to the new Jon Ravech Chemsave Pharmacy is WILMA...No she's not another human staff member but a high tech Pharmacy dispensing machine which gives us the added edge in providing ...
A case in Poland
Melbourne, September 1st, 2011
Poland is a country that stands out as a successful example of a nation which has transitioned from being a centrally planned economy to a primarily market-based one.Poland's economy expanded in 2010 ...
A Spanish lesson
Melbourne, August 1st, 2011
In my last article I discussed a business case from the UK, a family run Pharmacy in Clitheroe. I am proud to announce that this Pharmacy recently won the UK Pharmacy of the Year 2011 award. In this ...
Pharmacy of the year 2011
Melbourne, July 15th, 2011
At APP 2011 Orana Mall Pharmacy was selected the winner of the national award of the Pharmacy of the year because of the pharmacy's strategic approach to implement professional services, engaging ...
Pharmacy focused on future
Melbourne, July 15th, 2011
In my opinion, the diagram provides a good summary of the key attributes of the different Retail Pharmacy models. Although this model was developed for the UK Pharmacy landscape, I believe it is also ...
Taking it to the next level
Melbourne, June 15th, 2011
As pointed out in a recent article by Lesley White from the University of Sydney and Christopher Clark from Macquarie University, community pharmacy on an international scale is experiencing a change ...
Take advantage of Government Incentives
Melbourne, June 7th, 2011
The current (Fifth) Community Pharmacy Agreement has allocated $663 million of funding for the provision of professional services by community pharmacies. These are just two of a number of incentives ...
Willach donates to Flood Relief Appeal
Melbourne, February 9th, 2011
Willach has donated $3,000 to the Queensland Premier's Flood Relief Appeal to help support the many families across Queensland affected by severe floods.
"It's been a terrible time for the people of ...
Differentiate to survive - A look at the current state of the UK pharmacy industry.
Melbourne, November 24th, 2010
The growth of retail chain and supermarket pharmacies, cuts and changes to the Pharmacy Contract, and retail prices for OTC medicines make the UK a tough market for independent community pharmacies ...
Relocation leads to reinvention of Quality Pharmacy at Epping Plaza
Melbourne, November 1st, 2010
It's a situation commonly faced by retailers across the world; the shopping centre that houses your retail outlet is being upgraded and, as a result, your business is required to move.
This was the ...
Learning from a changing market - Sweden's pharmacy industry
Melbourne, November 1st, 2010
Community pharmacy in Sweden is an integral part of the comprehensive Swedish welfare state and its high quality health care system.
After 40 years of state monopoly of medication distribution, the ...
Charlestown TWC retaining customer focus
Melbourne, October 31st, 2010
In his 30 years working as a pharmacist, Mark Shaw has seen a lot of changes in the industry. Despite this, the one thing that has stayed the same over the years is his approach to the customer. ...
Remaining in control in a liberalised market
Melbourne, October 29th, 2010
In this edition I would like to share some of the strategies pharmacy owners in the Netherlands have adopted to remain in control in a liberalised and fi ercely competitive environment.
Community pharmacy in Poland
Melbourne, September 29th, 2010
Where some have failed, many have found their unique oer and are not only thriving but are also leading the way in reshaping the industry.
In Poland, the pharmacy industry has experienced extremely ...
Developing a unique business identity
Melbourne, August 29th, 2010
Pricing is an important aspect of competition in retail pharmacy. However, focusing on price alone is not enough - finding your niche to differentiate you is what will ensure success.
he continued ...
Q&A on automation
Melbourne, August 20th, 2010
With Gollmann Bouw's operations at a halt, where do you see the future of automation in Australia?
Across the country pharmacists are under increasing pressure to improve the everyday running of ...
Creating an efficient dispensary
Melbourne, July 7th, 2010
Creating an effi cient and safe dispensary envoronment can be a tough ask, especially if time and space are a factor. Hence the advice of an exert can be invaluable. Here, Joerg Heise lets you in on ...
Generic pharmaceuticals market
Melbourne, June 1st, 2010
The generics market remains a major growth area in the global health care market.Low price and high volume
The penetration of the pharmaceuticals market in developing countries and in all six major ...
Dispensary efficiency and workflow
Melbourne, May 2nd, 2010
The pharmacist is one of the most accessible health care professionals and is in a prime position to have an impact on the health and well being of the community, as well as on the performance of the ...
Facts about automated dispensing
Melbourne, April 20th, 2010
As health care schemes throughout the developed countries are facing huge financial challenges, more pharmacists are looking at ways to improve their processes and efficiencies.
The use of modern ...
Thank you for a wonderful evening
Melbourne, March 14th, 2010
I'd like to take this opportunity to thank you for attending our recent 'Moo Moo' dinner as part of the 2010 APP conference on the Gold Coast.
In my view, the event was an incredible success and on ...
Melbourne, March 14th, 2010
APP 2010 proved a great success for Willach. With the biggest stand presence of more than 60 sqm, Willach presented two different dispensary solutions.
An automated storage solution showing a CONSIS ...
The online pharmacy phenomenon
Melbourne, March 5th, 2010
Online pharmacy offers significant benefits to the consumer, however are we ready to give up the human touch provided by the front line pharmacist?
This press article is only available as PDF ...
Global Trends in Pharmacy
Melbourne, November 4th, 2009
Globally health trends such as the quest for 'eternal youth' an wellbeing, an ageing population, increasing competition, regulatory pressures and changes in consumer behaviour are challenging today's ...
Chic and clever dispensing design October 09
Melbourne, November 4th, 2009
Clever, chic designs coupled with new technology are leading the pharmaceutical trend in Europe. George Romanes Pharmacy in Duns, Scotland has succeeded in becoming one of the UK's most innovative ...
First day 'all-white' for new staff member Bender
Melbourne, October 2nd, 2009
It isn't easy being the new guy. Learning the ropes and settling into a new job while battling first day nerves can be a trying experience. But the latest team member at Terry White Chemists in Park ...
Malouf Group QLD - Wyndham Vale Pharmacy future-proof their business
Melbourne, July 8th, 2009
A desire to provide better patient care and streamline processes is leading pharmacies to look to automated dispense solutions and new dispensary workflow concepts. We hear from two pharmacies on the ...
Stimulus package opportunity to 'future proof' pharmacy
Melbourne, May 1st, 2009
The Federal Government's increased Investment Allowance provides businesses with a one-off tax deduction equal to 30% of the capital cost of eligible new equipment acquired or ordered before June 30, ...
Terry White Chemist Rockingham, WA automates with CONSIS
Melbourne, December 12th, 2008
CONSIS automated dispense provides the right solution for pharmacyThe Terry White Chemist pharmacy in Rockingham is leading the way with its new CONSIS automated dispense system, which has allowed ...
National Pharmacies install CONSIS robots
Melbourne, October 9th, 2008
NATIONAL Pharmacies has announced it will convert to dispensary automation by installing CONSIS robotics in across many of their larger South Australian stores over the next year. This follows a ...
Dispensary automation gathers momentum
Melbourne, September 18th, 2008
While dispensary automation technology is widespread across European pharmacies, in Australia it's in its infancy. However, there are now strong signs that automation momentum is building.
Medical robot scheme expands
Melbourne, September 16th, 2008
Pharmacy customers can look forward to shorter waiting times thanks to a new machine that stores and retrieves medications. After a trial at National Pharmacies in Ascot Park, use of the CONSIS ...
National Pharmacies automate with CONSIS
Melbourne, September 1st, 2008
National Pharmacies has become the latest group to convert to dispensary automation technology with the announcement that they will extend the use of Willach dispensary solutions including CONSIS ...
Slade Chemmart® Pharmacies automate with CONSIS
Melbourne, June 15th, 2008
Graham Slade, who started the business more than 40 years ago, now co-manages the group with son David. Together the two men oversee a business that has grown into one of the most respected names in ...